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Social Services Director

Academic programs / Undergraduate degrees / Career opportunities / Social Services Director

Social Services Director

Explore employment trends, required job duties and skills for this career. ASU offers a variety of degrees that can help you prepare for and meet your career goals. Visit ASU's Career and Professional Development Services to learn how to develop your career plan.

Potential job titles in this career
Adoption Services Manager, Child Welfare Services Director, Children's Service Supervisor, Clinical Services Director, Community Services Director, Psychiatric Social Worker Supervisor, Social Services Director, Transitional Care Director, Vocational Rehabilitation Administrator

* Additional schooling, certification, or degrees maybe be required for some of the potential careers that are listed.
What will I do?
  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
  • Recruit, interview, and hire or sign up volunteers and staff.
  • Research and analyze member or community needs to determine program directions and goals.
  • Implement and evaluate staff, volunteer, or community training programs.
  • In this career, it is important to know
    Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    It's useful to be good at
    Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

    Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

    Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

    Written Comprehension - The ability to read and understand information and ideas presented in writing.

    Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

    Speech Clarity - The ability to speak clearly so others can understand you.

    Speech Recognition - The ability to identify and understand the speech of another person.

    Written Expression - The ability to communicate information and ideas in writing so others will understand.

    Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

    Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
    Employment trends
    Location Pay period 2022
    10% 25% Median% 75% 90%
    United States Hourly $22.49 $28.17 $35.69 $45.87 $59.29
    Yearly $46,770 $58,590 $74,240 $95,420 $123,320
    Arizona Hourly $20.27 $24.27 $31.02 $38.88 $50.06
    Yearly $42,160 $50,490 $64,520 $80,860 $104,120
    2022 Median%
    United States $35.69 Hourly $74,240 Yearly
    Arizona $31.02 Hourly $64,520 Yearly

    Employment (2022)
    178,400 employees
    Projected growth (2022 - 2032)
    Faster than average (8% to 10%)
    Projected job openings (2022 - 2032)
    16,000
    * Data obtained from the Occupational Information Network (O*NET) under sponsorship of the U.S. Department of Labor/Employment and Training Administration (USDOL/ETA).
    What are accelerated programs?
    Accelerated programs allow students the opportunity to expedite the completion of their degree.

    3 year programs

    These programs allow students to fast-track their studies after admission and earn a bachelor's degree in three years or fewer while participating in the same high-quality educational experience of a 4-year option. Students should talk to their academic advisor to get started.

    Accelerated master's

    These programs allow students to accelerate their studies to earn a bachelor's plus a master's degree in as few as five years (for some programs).

    Each program has requirements students must meet to be eligible for consideration. Acceptance to the graduate program requires a separate application. Students typically receive approval to pursue the accelerated master’s during the junior year of their bachelor's degree program. Interested students can learn about eligibility requirements and how to apply.
    What are concurrent programs?
    Concurrent degrees allow students to pursue their own personal or professional interests, earn two distinct degrees and receive two diplomas. To add a concurrent degree to your existing degree, work with your academic advisor.
    What are joint programs?
    Joint programs, or jointly conferred degrees, are offered by more than one college and provide opportunities for students to take advantage of the academic strengths of two academic units. Upon graduation, students are awarded one degree and one diploma conferred by two colleges.

    What constitutes a new program?
    ASU adds new programs to Degree Search frequently. Come back often and look for the “New Programs” option.
    What are online programs?
    ASU Online offers programs in an entirely online format with multiple enrollment sessions throughout the year. See https://asuonline.asu.edu/ for more information.
    What is the Western Undergraduate Exchange (WUE)?
    The Western Undergraduate Exchange (WUE) is a program in which residents of western states (other than Arizona) may be eligible for reduced nonresident tuition. See more information and eligibility requirements on the Western Undergraduate Exchange (WUE) program.

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